Privacy Policy

Our Commitment to Your Privacy

Chu Agency Limited, a company registered in Hong Kong under registration number 69787201, (“we,” “our,” or “us”), is dedicated to safeguarding your personal information. This Privacy Policy details how we collect, utilize, and protect your data when you interact with our website or utilize our services. By accessing our website, you acknowledge and consent to the practices outlined within this policy.

1. Information Collection

To ensure the delivery and enhancement of our services, we may collect the following data:

• 1.1 Information Provided by You:
  • Contact Details: This includes your name, email address, telephone number, and any other contact information you voluntarily provide when communicating with us.
  • Professional Information: Details pertaining to your professional identity, such as company name, job title, and industry, which aids in tailoring our services to your specific business needs.
• 1.2 Automatically Collected Data:
  • Technical Data: Information automatically gathered from your device during your website visits, including your IP address, browser type, operating system, and device identifiers.
  • Website Interaction Data: Detailed information about your interactions with our website, such as pages visited, time spent on each page, click patterns, and scrolling behavior, to improve user experience.
• 1.3 Cookies and Tracking Technologies:
  • We employ cookies and similar tracking technologies to personalize your experience and optimize content delivery.
  • Refer to Section 8 for comprehensive details regarding our cookie usage.

2. Utilization of Your Information

The collected personal data is used for the following purposes:

• Service Provision and Enhancement: To deliver our services effectively and continually improve their functionality and user experience.
• Communication and Support: To respond to your inquiries, provide support, and communicate essential information related to our services.
• Legal Compliance: To adhere to applicable legal obligations and regulatory requirements.

3. Information Sharing

We are committed to protecting your privacy and do not engage in the sale of your personal data. However, we may share your information with:

• Third-Party Service Providers: Trusted vendors who assist in our operational activities and enable the delivery of our services.
• Legal Authorities: When required by law or to protect our legal rights, we may disclose information to relevant legal authorities.

4. Your Rights

Under relevant data protection regulations, you possess the following rights:

• Access: You may request a copy of your personal data held by us.
• Rectification: You can request corrections to any inaccuracies in your personal data.
• Erasure: You have the right to request the deletion of your personal data.
• Objection: You can object to specific data processing activities.
• Data Portability: You may request the transfer of your data to another service provider in a machine-readable format.

To exercise these rights, please contact us at [email protected].

5. Data Retention

We retain your personal data only for the duration necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Data Security

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

7. International Data Transfers

As Chu Agency Limited is based in Hong Kong, your personal information may be gathered, processed, and kept in Hong Kong as well as other global locations where our operational centers or those of our third-party service partners are situated. In instances where your data is moved to a territory that might not provide a data protection standard equivalent to that of your home country, we commit to undertaking necessary actions to ensure your data is treated with adequate security and protection.

8. Cookies

• 8.1 Cookie Usage: Cookies are used to enhance user experience and analyze website traffic.
• 8.2 Types of Cookies:
  • Essential Cookies: These are crucial for the basic functionality of our website.
  • Performance Cookies: These cookies help us understand user behavior and improve website performance.
• 8.3 Cookie Management: You can control or delete cookies through your browser settings. However, disabling certain cookies may affect website functionality.
• 8.4 Third-Party Cookies: We utilize third-party services, such as Google Analytics, for traffic analysis. These services are governed by their respective privacy policies.

9. Policy Updates

We reserve the right to modify this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at: Email: [email protected]