A major legal decision in Italy is putting pressure on Netflix after a Rome court ruled that years of subscription price increases were незаконны. The ruling covers hikes implemented between 2017 and 2024, which judges found were not properly justified in customer contracts.

According to the decision, companies must clearly explain the conditions under which pricing can change. In this case, Netflix failed to provide sufficient transparency, violating Italy’s consumer protection laws. As a result, long-term users may now be entitled to significant refunds.

Premium subscribers could receive up to €500, while Standard plan users may get around €250. In addition, the court ordered the company to revert prices to earlier levels before the increases were introduced.

Netflix has been given 90 days to inform affected customers via multiple communication channels, including email and national media. Failure to comply could result in daily fines.

The ruling highlights growing regulatory scrutiny on subscription-based services and may set a precedent for similar legal challenges in other markets.

Source: https://www.androidcentral.com/streaming-tv/netflix/netflix-ordered-to-pay-back-millions-of-subscribers-in-landmark-ruling